Effective Date: 06.08.2025

At Merry Market Place, we are committed to providing a reliable, transparent, and efficient shipping experience for all customers—locally and internationally. This Shipping Policy outlines our shipping methods, estimated delivery times, shipping fees, customs obligations, and more, in accordance with USA consumer protection laws.

1. Shipping Costs

Shipping costs are calculated based on the product’s weight, dimensions, shipping method, and destination. All applicable charges will be clearly displayed during checkout before you finalize your order.

Domestic Shipping (USA):

  • Standard Shipping: $4.97

  • Express Shipping: $9.98

  • Free Shipping: Available on select promotions or orders over a certain value (as stated on the product page).

International Shipping (Available Countries):

We ship to most countries including:
Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom, and more.

  • Standard International Shipping: $19.99

  • Express International Shipping: $25.21

Note: Additional customs, duties, import taxes, or port clearance fees may apply, depending on your country’s regulations. These charges are the responsibility of the recipient.

2. Delivery Times

We aim to dispatch all orders within 1–2 business days after payment confirmation.

Shipping MethodEstimated Delivery Time
Standard (USA)3–5 business days
Express (USA)1–2 business days
Standard International7–10 business days
Express International5–7 business days

Please note: Delivery timelines are estimates. Delays may occur due to customs inspections, weather, or courier-related issues.

3. Order Processing

  • Orders are processed Monday to Friday during regular business hours.

  • Orders placed on weekends or public holidays will be processed the next working day.

  • You will receive a confirmation email with tracking details once your order is dispatched.

4. Customs & Import Duties

For international shipments, the recipient is responsible for any applicable customs duties, VAT, storage fees, or clearance documentation required by their local authorities.

  • Customs authorities may require identification verification (e.g., national ID, tax number) before releasing parcels.

  • Moto e‑Bikes does not provide long-term supplier declarations or export certificates.

  • We are not responsible for delays caused by customs processes.

5. Shipping Restrictions

While we ship to many destinations, some items may have shipping limitations due to:

  • Size or weight restrictions

  • Dangerous goods classification (e.g., battery-powered bikes)

  • Import laws of the destination country

Please check with your local authorities before placing an international order.

6. Delivery & Handling of Large Items

For products like electric bikes, scooters, the following conditions apply:

  • Ensure your delivery location is accessible and secure.

  • Large items may require scheduled delivery or coordination with a logistics provider.

  • We do not cover “last-mile” delivery beyond designated shipping addresses (e.g., inside buildings, upstairs).

7. Loss or Damage During Transit

We take great care in packaging and securing your products. However, if your order arrives damaged or is lost:

  • Contact us within 48 hours of delivery.

  • Include your order number, photos (if damaged), and a description of the issue.

  • Email:  info@merrymarketplaces.com

We will liaise with the courier service and offer a replacement or refund where appropriate.

8. Returns and Refunds

To initiate a return, please refer to our full Refund & Returns Policy.
Customers are responsible for return shipping unless the product is defective or incorrectly supplied.

9. Age Restrictions

Some products may require a minimum purchase age of 16 years. By completing your order, you confirm that you meet the legal age requirement. Proof of age may be requested upon delivery.

10. Customer Support

For inquiries about your order, shipping status, or policy clarification, please contact us:

11. Policy Updates

We may update this Shipping Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date.” Continued use of our site and services after updates implies acceptance of the revised terms.

Thank you for choosing Moto e‑Bikes.

We’re dedicated to ensuring your order arrives safely, affordably, and efficiently—no matter where you are in the world.