60‑Day Return Guarantee

If you’re not completely satisfied with your purchase, you may request a return within 60 days of delivery To qualify, items must be returned in their original condition—unused, undamaged, and with all packaging intact. Some exclusions like personalized or final‑sale items may apply (you may adjust as needed).

How to Initiate a Return

To start a return, please contact our customer support team via email or phone:

Return Shipping Guidelines

Unless the return is due to our error (e.g., wrong item or defect), the customer is responsible for return shipping costs. Returns should be sent to:

Merry Market Place
830 W Stadium Ln, Sacramento, CA 95834

We recommend using a trackable shipping method and keeping your receipt as proof of postage.

Processing Refunds

Once we receive and inspect your return, we’ll process your refund within 5–10 business days, depending on your bank or card issuer. You’ll receive a confirmation email once the refund is initiated.

Defective or Incorrect Items

If you received a defective, damaged, or incorrect item, please provide clear photos showing the issue within 60 days of delivery. We’ll review the claim and offer either a refund or replacement at our expense. Please email your photos and order details to return@merrymarketplaces.com

Exchanges & Replacements

We don’t offer direct exchanges. If you’d like a different model, color, or specification, return the original item and place a new order once your refund is processed.

Policy Exclusions and Conditions

  • Items must be returned in original condition.

  • Personalized or clearance items may be final sale and not eligible for return (customize as needed).

  • Extended policies may apply for special promotions—if so, specify those durations clearly.

Need Assistance?

Feel free to reach out via email or SMS/call if you have any questions or need help with the return process.